A hot water system may lose performance because of a faulty component, a leaking connection or a change in demand. The cause needs checking before the unit is written off or a replacement is chosen.
Assessing the system before replacing it
The visit considers the heater type, visible connections and the reported fault. Where replacement is appropriate, energy supply, installation space and household demand help determine suitable options. Plumbing work is coordinated with an appropriately licensed electrician if electrical work is required.
Where this service can help
- Loss of hot water or unreliable supply
- Leaks from heaters and plumbing connections
- Replacement planning and plumbing installation
Confirming the scope
Explain whether you need an isolated fault investigated or several fixtures checked during the same visit. Agreeing that scope first helps distinguish the immediate repair from optional maintenance or additional testing.
Information to have ready
Have the heater details ready if you can read them safely. Tell us whether every hot tap is affected, whether the water goes cold during use and when the change was first noticed.
Call 1800 443 996 to discuss the job. The plumber will explain the proposed work and upfront pricing before proceeding.
Call 1800 443 996